Privacy policy
Last updated: June 30, 2026
This Privacy Policy sets out how TheSculpStore US (referred to here as "we," "us," and "our") gathers, uses, discloses, and safeguards personal information when you browse or shop on our website and online store, collectively the "Site." It covers your interactions with our Services generally, including placing an order, opening an account, and reaching out to us.
Throughout this Privacy Policy, "you" and "your" mean any person who uses our Services. That includes visitors, customers, and anyone who contacts us.
This Privacy Policy governs our US store at the-sculpstore.com. Our UK store at thesculpstore.com operates under its own privacy policy.
We encourage you to read this Privacy Policy in full.
1. Updates to this Privacy Policy
This Privacy Policy may be revised periodically as our business practices, the technology we rely on, or the legal landscape changes.
Whenever that happens, the revised version will be posted on this page and the "Last updated" date above will be adjusted accordingly.
If applicable law requires it, we will give you further notice or seek your consent.
2. Who is accountable for your information?
TheSculpStore US is accountable for the personal information gathered through the Site, serving as the data controller or whatever equivalent role applicable privacy laws assign.
3. The personal information we gather
"Personal information" covers any information that identifies you, relates to you, describes you, or could reasonably be connected to you.
3.1 Information you give us
Contact details fall into this category. These are your name, email address, phone number, billing address, and shipping address.
So does order-related information: the products you bought, your purchase history, payment status, and shipping details.
Opening an account may mean we collect account information such as your login credentials and saved preferences.
Getting in touch with us may generate customer support records, covering messages, questions, complaints, and feedback.
Withholding certain information is your choice, though doing so may restrict what parts of the Services are available to you.
3.2 Information gathered automatically
Certain usage information is collected automatically as you use the Site. That can cover details about your device and browser, your IP address and approximate location, which pages you viewed, how you interacted with the Site, your browsing behavior, and where you came from, such as ads, search engines, or email links.
Cookies, pixels, and comparable technologies are how we collect this information.
3.3 Information from outside sources
Personal information may also reach us from third parties. These include Shopify, our ecommerce platform, along with payment processors, shipping and fulfillment partners, and analytics and advertising partners.
Whatever we receive from third parties is treated in line with this Privacy Policy.
4. Why we use personal information
Personal information supports a range of business and operational purposes.
4.1 Delivering and running the Services
We rely on personal information to process orders and payments, ship products, handle returns, deliver customer support, and administer customer accounts and transactions.
4.2 Marketing and advertising
Where permitted, personal information may be used to send marketing communications, personalize content and product suggestions, evaluate and refine advertising campaigns, and serve ads on third-party platforms.
Opting out is available to you at any time, as explained in Sections 9 and 10.
4.3 Security and fraud prevention
Personal information helps us keep accounts and transactions secure, identify and stop fraud or misuse, and enforce our policies and terms.
4.4 Analytics and improvement
We may draw on personal information to learn how the Site is being used and to strengthen its performance and the overall customer experience.
4.5 Legal and compliance
Personal information may be used to meet tax, accounting, and legal obligations and to respond to lawful requests.
5. Cookies and comparable technologies
Cookies and similar technologies support core Site functionality, analytics and performance measurement, and advertising and campaign measurement.
Your browser settings and our cookie consent tool both let you manage cookies. Be aware that blocking them may change how the Site behaves.
Third-party services we use
The following services may set cookies or receive personal information when you use the Site:
Shopify (store platform and checkout infrastructure)
Whop and Lasso (payment processing and checkout; Whop acts as merchant of record)
PayPal (payment processing when you choose PayPal)
Klaviyo (email marketing and sign-up forms)
Google (analytics, advertising and Google Merchant Center)
Meta (advertising and measurement)
ParcelPanel, also known as CWILL (order tracking)
hCaptcha (spam protection on our contact form)
You can manage cookies through your browser settings and through the cookie banner on this Site. California residents can opt out of the sale or sharing of personal information on our Do Not Sell or Share My Personal Information page.
6. How personal information is shared
Personal information is not sold by us for monetary compensation.
That said, we may share it with service providers who keep our business running. These include providers for hosting, payments, fulfillment, analytics, and customer support.
Advertising and analytics partners may also receive personal information so that campaign performance can be measured and more relevant advertisements can be shown.
Sharing may additionally occur with legal or regulatory authorities where the law requires, or with business transaction partners in the context of a merger, acquisition, or sale.
Some privacy laws, California's included, may classify the sharing of personal information for advertising purposes as a sale or sharing of personal information.
7. Sensitive personal information
Sensitive personal information is not used or disclosed by us to draw conclusions or infer characteristics about you. Where any is collected, it is used solely as needed to deliver the Services or satisfy legal obligations.
8. International data transfers
Processing of your personal information may take place outside the country you live in. Where the law requires it, appropriate safeguards are applied to protect that information in line with applicable legal requirements.
9. Your privacy rights
Your location determines which rights apply to you. These may include the right to access your personal information, correct inaccuracies, request deletion (subject to legal exceptions), object to or restrict certain processing, obtain a portable copy of your data, and opt out of marketing or targeted advertising.
10. California privacy rights (CCPA / CPRA)
California residents may hold additional rights: to know what personal information we collect, use, share, or disclose; to request its deletion; to opt out of the sale or sharing of personal information for targeted advertising; to limit the use of sensitive personal information where that applies; and to be free from discrimination for exercising these rights.
Do Not Sell or Share
Opting out is possible at any time through our Do Not Sell or Share My Personal Information page, or by emailing us at support@the-sculpstore.com.
Global Privacy Control (GPC) signals are honored where the law requires.
11. How to exercise your rights
To act on your privacy rights, get in touch using the details below.
Verifying your identity may be necessary before we act on a request, and we will reply within whatever timeframe applicable law sets.
12. Children's privacy
Our Services are not aimed at children, and we do not knowingly gather personal information from them.
13. Contact details
Store name: TheSculpStore US
Email: support@the-sculpstore.com
Phone: +1 9296218351
TheSculpStore US is operated by SLCollective Limited.
Business Name: SLCollective Limited
Business Registration Number: 78238500
Business address: Unit 2904-05, 29/F Universal Trade Centre No. 3 Arbuthnot Road Central Hong Kong
Contact us:
Monday to Saturday
9:00 AM – 5:00 PM (ET)
We aim to respond to emails within 48 hours.